About our family and our promise to Hawaiʻi

For more than a decade, BMS Hawaii has been a family owned and operated towing and roadside service based on the Big Island.  We believe that roadside help is about far more than moving vehicles—it is about showing up when people need us most, providing genuine peace of mind, and serving our island with heart and aloha.

Over a decade of family-first dedication

Our family entered the towing trade over 10 years ago to build a dependable service our island community could always rely upon. Through sacrifice, honest work, and strong community relationships, we grew from a modest outfit into a proud operation that creates local jobs and maintains a trusted partnership with AAA. Every stranded motorist is treated with the same respect, patience, and care we would extend to our own family.

Rooted in community and giving back

Hawaiʻi is our home, and our duty does not stop when the tow hook unlatches. Over the years, we have actively supported local families during times of hardship, sponsored community events, donated dependable vehicles to individuals in urgent need, and provided free towing services for those who could not afford help. For us, true community service means stepping forward without hesitation whenever someone is in need.

A trusted partner for local businesses

Whether you are an automotive repair shop, an insurance provider, or a fleet manager, partnering with BMS Hawaii means choosing direct accountability and dependable follow-through. Our operators adhere to strict safety practices, prompt communication, and careful vehicle handling. We know our work reflects on your company's reputation, and we uphold that responsibility on every dispatch call.

"When our car broke down near Pahoa, BMS Hawaii showed up with incredible warmth, promptness, and professional care. You can immediately tell they are a family business that truly loves this island and it's people."

Local Hilo resident