Real feedback from the drivers we protect

For over 10 years, our family-owned team on Big Island has proudly served local motorists and partnered with trusted motor clubs like AAA Roadside. When a vehicle breaks down, our priority is more than just towing—it is making sure every person feels safe, respected, and kept informed every step of the way.

Explore genuine experiences shared by drivers on Google and through our roadside service network, showing why island families and dispatch partners count on BMS Hawaii 24/7.

"Getting stuck on the freeway late at night was terrifying, but the BMS Hawaii driver arrived quickly and instantly put me at ease. He handled my car with immense care and treated me like family."

Keanu M., Ocean view driver

"Dispatched through our AAA membership after a flat tire. Outstanding communication from dispatch to the driver pulling up. Professional, polite, and prompt service when we needed it most."

Sarah L., AAA roadside member

"BMS Hawaii is hands down the most reliable towing company on Oahu. Their driver kept me updated on his arrival time, handled my truck safely, and resolved a stressful breakdown seamlessly."

David K., Local business owner

"They turned a frightening roadside breakdown into a moment where I felt completely protected, cared for, and informed."

Verified Oahu driver review via Google